Introduction to Link-Based File Sharing

Audience: Site Admins, User Admins, Access Group Managers, power users, end users

Purpose: Explain what Shares are now, what changed, and how links work end-to-end

Prerequisites: Ability to create Shares; familiarity with your site’s folders/workspaces

What is a Share?

A Share lets you grant time-limited access to files via a link.

You can:

  • Send files out (outbound) to specific people.

  • Receive files in (inbound) to a target folder, even from external parties.

September 23, 2025 Shares Update

  • Guest registration required for all links (inbound & outbound). Recipients register once, then authenticate for future links (unless deleted/suspended based on site settings).

  • MFA layered on top of Guest Users:

    • Sharetru Federal Sites: TOTP authenticator app only.

    • All Other Sites: TOTP app or Email or SMS.

  • Set Days until expiration and usage limit moved to "Advanced Settings" in when creating a Shares link.

  • Per-recipient vs. per-link usage counting.

    • System-sent emails: usage counted per recipient.

    • User-sent (copied) links: usage counted per link (shared pool).

  • Domain allow-listing (whitelisting): Admins can restrict which recipient domains can receive outbound links.

  • File Sharing Limit: up to 50 files per single outbound Share. (No total size limit.)

  • Go to Folder shortcut in the Shares dashboard (kebab menu).

  • Expanded logging tied to a registered GIST user (identity, MFA method, timestamps), with SIEM forwarding if configured.

Shares Transition Note: Effective September 23, 2025

  • Existing Shares automatically adopt  guest registration.

  • Link passwords are retired. Old link-level passwords are replaced by each guest user’s account password and 2FA from their registration.

  • Not all legacy links migrate:

    • Already expired shares won’t migrate.

    • Shares created by a deleted user won’t migrate.

    • Shares that point to deleted files/folders won’t migrate.