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Frequently Asked Questions
Additional New User Invite settings
These are variables you can add to the template for new user invites to show additional information:
Additional New User Invite settings | The name of the user. |
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The link to set the password. | |
The URL to log into the site. | |
The login userid* of the user. Use of this field could be a security risk. We recommend not including any part of the login credentials in an email. |
* For security purposes it is recommended to send the username for login via a separate personal email. The following is an example custom template that includes all of the above variables:
Dear Additional New User Invite settings:
Welcome to our secure file transfer system. The following link will allow you to choose your initial password:
Your username is . The above link will expire in 7 days.
Once you have chosen your password, you can can visit the following link to log in and begin transferring files:
Sincerely,
Your secure file system administrator