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  3. Setting Up Email Notifications

Automation - Email Notifications

This sets up the default settings for all email notifications triggered by activity on the system. Individual triggers are generally configured on each individual Workspace. 

SMTP Server

  • Sending mail server

You may wish to add the default mail server to your domain's SPF record in order to improve deliver-ability. This is because many incoming mail servers will consider email where the From Address does not match the domain of the sending mail server to be spoofed (junk).

The Sending mail server and other SMTP settings such as the ‘From:’ address, encryption methods, etc., can be modified via a link to Settings Integrations SMTP displayed when the SMTP Settings are disabled.

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Message Consolidation

  • Frequency

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    Sets how frequently emails are generated once triggered. For example, if someone is uploading or downloading hundreds of files and it is taking an hour to complete, you may not wish to receive emails Instantly -- because you would receive an email every minute listing a few files instead of one email when the entire transfer is completed.

    Valid choices are:
    • Instantly (within one minute)
    • 15 minutes
    • Hourly
    • Daily

Message Customization

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  • Subject: Allows for customization of the subject line of email notifications. 
  • Body intro: Allows customization of the body of email notifications, i.e. what appears before the listings of files the notification is concerning.

Email Journaling

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  • BCC Journal Mailbox: BCC Journaling email is a journaling mailbox archive for sending a copy of the email with all header information. This includes BCC information.

User Managed Notifications: To enable this setting toggle the button on and click "Save"

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Then once this is enabled any user can create and manage their own notifications for any folder they can access.