- Knowledge Base
- User Settings
- User Authentication Settings
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Sitewide Settings
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User Settings
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Files & Folders
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Analytics: Logs, Dashoard and Reports
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API
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Single Sign-On Integration
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SMTP Integration
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SIEM Integration
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3rd Party Transfer Clients
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Service Updates
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Changing your Subscription, Upgrades, and Downgrades
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Billing, Payments, Cancellations, & Legal Documentation
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Frequently Asked Questions
How to reactivate a user account.
1. Log in to the account as a site administrator.
2. Go to the users section.
![User-tab](https://support.sharetru.com/hubfs/Knowledge%20Base%20Import/support.sharetru.comhcarticle_attachments9835348954509.png)
3. Click the user you want to reactivate.
![New-user-tab](https://support.sharetru.com/hubfs/Knowledge%20Base%20Import/support.sharetru.comhcarticle_attachments9835400553869.png)
4. Click the Authentication tab on the right.
![Authentication-Tab](https://support.sharetru.com/hubfs/Knowledge%20Base%20Import/support.sharetru.comhcarticle_attachments9835389327373.png)
5. Click the toggle on for "User is active" in the User Status section.
![User-status](https://support.sharetru.com/hubfs/Knowledge%20Base%20Import/support.sharetru.comhcarticle_attachments9835425312525.png)
6. Click the Save text.