1. Knowledge Base
  2. User Settings
  3. Settings for an Individual User

Essential User Roles Explained

This screen is used to assign an administrative role to a user.

Administration Roles

There are two layers of administrator:

  • Site Administrator - This type of administrator has full reign over everything on the FTP site, both administratively and while uploading, downloading and deleting files.

Note: You can have multiple site administrators, but is highly recommended that each site administrator have their own username and password for auditing purposes.

  • Team Manager - This type of administrator is limited to one Team. A Team Manager has full upload, download and delete permissions within every folder on his Team. Every new user or new folder created by a Team Manager is automatically assigned to his or her team.

    A Team Manager has the following administrative abilities:
    • Create and manage users -- but only within their own Team,
    • Create and manage folders, assign permissions, etc. -- but only within their own Team.

Note: Team Managers will never be able to manage any other team's members or other team's folders. However, you can have multiple managers of the same team.

Dual Authorization

Allow the user to complete secondary authorization of a new user. The user must also be a Site Admin or Team Manager.

API Access

Allow API use

When set, the user can use the API. The user must also be a Site Admin or Team Manager.