FAQ
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      3. FAQ

      What is the time out settings at FTP Today?

      The time out setting denotes the amount of time a client can remain idle before being disconnected. Idle is considered as not sending/receiving data and issuing no commands for the specified amount of time as listed below.

      FTP/FTPS/SFTP – 3 Minutes

      WebApp – 15 Minutes

       

      Can time out settings be adjusted?

      FTP/FTPS/SFTP - No these cannot be adjusted.

      WebApp - Yes, but up to 60 minutes only and will affect all users. Submit a support request if you would like to have the default value increased for your site.