How To's: Users
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      How to enable Multi-Factor Authentication (OTP) for a user account

      To enable Multi-Factor Authentication for a user account, perform the following actions:

      1. Log into the site as a Site Administrator.

      2. Go to Users and then click the user account you want to enable Multi-Factor (OTP) on.

      3. Click the Authentication tab
        Authentication-Tab
      4. Toggle on “Require OTP” in the One-Time Passcodes (OTP) section. Select which option you would like them to use.
        Require-OTP
      5. Click Save.

      OTP is now enabled for this user account.

       

      If this option is not available you will need to enable Multi-Factor Authentication (OTP) for the site. You can learn how to do so from this support article How to enable Multi-Factor Authentication (OTP) for your site