How To's: Users
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      How to enable Multi-Factor Authentication (OTP) for a user account

      To enable Multi-Factor Authentication for a user account, perform the following actions:

      1. Log into the site as a Site Administrator.

      2. Go to Users and then click the user account you want to enable Multi-Factor (OTP) on.

      3. Click the Authentication tab
      4. Toggle on “Require OTP” in the One-Time Passcodes (OTP) section. Select which option you would like them to use.
      5. Click Save.

      OTP is now enabled for this user account.

       

      If this option is not available you will need to enable Multi-Factor Authentication (OTP) for the site. You can learn how to do so from this support article How to enable Multi-Factor Authentication (OTP) for your site